DT understands the nuances and challenges of the government sector. We develop a suite of comprehensive e-governance solutions, to increase the quality of your service delivery.
To meet the expectations of multiple stakeholders in a challenging environment, governance needs to be nimble and effective. ICT-enabled solutions for governments can help achieve this through process efficiencies, technology scalability, feature-rich business functionality, customized mapping with government functions at different levels of administration and analytics to enable planning and decision-making. Transparency and accountability can also be built into government process workflows with an outcome-based approach.
We address all aspects of governance and integrate services to different stakeholders such as Government-to-Government (G2G), Government-to-Business (G2B) and Government-to-Citizen (G2C)
Improve administrative efficiency: Achieve IT-enablement in your functions for effective, efficient, transparent and accountable administration. Web-enable your functions and provide direct access to your services to citizens and businesses.
Enhance public service delivery: Monitor the efficiency of your service delivery using built-in citizen charters. Leverage on role-based secured access and functionalities for data security and authenticity to avoid data leakage and misinformation in service delivery.
Standardize and automate processes: Reduce paper-based processes, provide 24X7 access to information to your staff and integrate information exchange among various departments in all your processes.
Empower staff with knowledge: Create a knowledge base in the form of a document repository. Provide your managers a Management Information System (MIS) and dashboards to support decision making.
Be agile and forward-looking: Drive efficiency and agility in your operations rapidly. Adopt modular operations with plug-and-play facility and devise your own solutions as your needs change.